Terms and Conditions - All Pets

Booking Conditions

Resort Entry Requirements (includes payment options)


1st Pet Details & Acknowledgement Form

For an EXPRESS CHECK IN - Please DOWNLOAD & PRINT this form, then COMPLETE and SIGN.  It also acknowledges your understanding and agreement to our conditions & requirements.  Once completed you can either email, fax or bring this form with you.

Don't forget your VIP's PASSPORT into our resort i.e. your vaccination certificate/s 
(We will happily accept scanned or fax copies of original prior to your arrival - It is VERY IMPORTANT to confirm that we have received them).

2nd or 3rd PET Details

Print off & complete if you have a 2nd or 3rd pet.

Booking Inquiry

Please click here, Contact to commence your booking inquiry.

* Please refer to our Trading Hours &/or FAQ's for Easter, Xmas & New Year trading days.

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Trading Hours

TRADING & OFFICE HOURS: By Appointment. Last appointment: 15' before end of session.

RUNNING LATE - unable to keep your appointment?


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The service provided at Whitsunday Pet Resort is continuous:
  • We like to offer our customers a MORNING CHECK IN & AFTERNOON CHECK OUT without additional charge. Such options are already included in the price of ou...

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Inspections are certainly welcome as we are proud of our service and standards.

Please contact us for an appointment.

Unfortunately we are unable to offer inspections dur...

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Pet Transport

Busy, running out of time or just want some added convenience...

Whitsunday Pet Resorts pick up and delivery service is available on week days only from Whitsunday Pet Resort to pick up OR drop off destination and back t...

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