TRADING & OFFICE HOURS:   

By Appointment ONLY in our session times.

MAIN GATE is CLOSED between appointments.

Pets MUST remain in vehicle with you at the main entrance area - strict OHS issue.

ARRIVED EARLY / * SAME DAY APPOINTMENT CHANGE REQUESTS

Kindly return at your appointment time. 

* 48 hours min. notice for appt. changes - to another appt. time on the same day as the original check in OR departure date.  Subject to appt. availability & session times.

FEW MINUTES EARLY

Main gate is already open? Please wait in the car park until your appointment time.  

We will be covid cleaning etc. :-)

LATE

10' late, will automatically cause rescheduling, subject to terms & conditions & limited availability. 

ALL INQUIRIES:  

PLEASE use our 24/7 online booking portal - AVAILABLE 24/7. > Make A Booking - for instant acknowledgment of bookings & general availability.

Appointments (15' spacing - last appt. 15' prior to office hours / session end):

OFFICE HOURS & SESSION TIMES:

MONDAY: 8am - 10am & 3pm - 5pm

TUESDAY: 8am - 10am & 3pm - 5pm

WEDNESDAY: CLOSED **

THURSDAY: 8am - 10am & 3pm - 5pm

FRIDAY: 8am - 10am & 3pm - 5pm

SATURDAY: 9am - 11am ONLY

SUNDAY: 3pm - 5pm ONLY

Staff are NOT AVAILABLE for out of hours check ins or departures.

CLOSED: ALL PUBLIC HOLIDAYS.  See FAQ's for additional closures.

Your punctuality MUST consider the health and safety of ALL, including those potentially more vulnerable.

** only exception in 2021: Wed 22/12/2021.