OLD Terms and Conditions - All Pets

For updated Terms and Conditions please go to 'make a booking' and register with our online booking system.

OLD Booking Conditions

For updated Booking Conditions that are now part of new terms and conditions, please go to 'make a booking' and register with our online booking system.

OLD Resort Entry Requirements (includes payment options)

For updated Resort Entry Requirements please go to 'make a booking' and register with our online booking system, then refer to par. 18 of terms and conditions.

CORONA VIRUS COVID-19 MANAGEMENT - VISITOR ENTRY REQUIREMENTS @ 15/3/2020

This document is still current with the only modification being: that retractable leads (fishing reel leads) are restricted to use with dogs under 10kg only.

OLD 1st Pet Details & Acknowledgement Form

Redundant - replaced by online booking system.  For an EXPRESS CHECK IN - Please DOWNLOAD & PRINT this form, then COMPLETE and SIGN.  It also acknowledges your understanding and agreement to our conditions & requirements.  Once completed you can either email, fax or bring this form with you.

Current: Don't forget your VIP's PASSPORT into our resort i.e. your vaccination certificate/s 
(We will happily accept scanned or fax copies of original prior to your arrival - It is VERY IMPORTANT to confirm that we have received them).

OLD 2nd or 3rd PET Details

Print off & complete if you have a 2nd or 3rd pet.

Trading Hours

TRADING & OFFICE HOURS:

By Appointment ONLY in our session times.

Resort ENTRY - MAIN GATE - is CLOSED between appointments....

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FAQ's

School holidays peak period for Christmas / New Year 2020/2021 commences on Saturday 12th December 2020 and concludes on Tuesday 26th January 2021. The Australia day PUBLIC HOLIDAY falls on TUESDAY 26th January 2021.

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Inspections

COVID SAFE management update - Inspections are now suspended until further notice.
  • We encourage you to refer to our website testimonials and facebook re...

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Pet Transport

Busy, running out of time or just want some added convenience...

Whitsunday Pet Resorts pick up and delivery service is available on week days only from Whitsunday Pet Resort to pick up OR drop off destination and back t...

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